Navien Error Codes
NAVIEN Error Code List
If you have any concerns about your own or someone else's safety, please stop troubleshooting and call SPS Plumbing immediately.
E001
Ignition failure / False flame detection
Check gas supply and pressure. Clean the igniter and flame rod. May require a professional.
E002
Low water pressure
Ensure the water pressure is above the minimum level. It should reset automatically when pressure returns.
E003
Ignition failure
Check gas supply, air filter, and vent. Clean the igniter and flame sensor.
E004
False flame detection
Check the flame sensor. May require cleaning or replacement.
E006
Heating supply outlet thermistor short or open
Inspect thermistor connections and the sensor itself for damage or corrosion.
E012
Flame Loss
Check gas pressure and the flame rod. If the issue continues, a technician may be needed.
E016
Overheating of the heat exchanger
Turn the system off for 30 minutes. Clean the inlet water filter and flush the heat exchanger.
E030
Abnormal exhaust temperature
Check the exhaust vent for blockages. A professional may be needed to inspect the sensor and exhaust line.
E035
Abnormal gas pressure sensor
Check gas pressure and connections. Contact a professional for assistance.
E110
Ignition failure
Check the air filter and venting for blockages. Verify sufficient gas supply. A technician may be required.
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