• About Us
  • Services
    • Water Heater Services
    • Water Softeners and Conditioners
    • General Plumbing
    • Water Filtration
    • Drain Cleaning
    • Sewer Line
    • Descale and Flush
    • Annual Maintenance
    • Warranty and Recalls
    • Fixture Repair and Replacement
    • Residential Plumbing
    • Commercial Plumbing
  • Error Codes
    • AO Smith Tankless Error Codes
    • State Tankless Water Heater Error Codes
    • Takagi Tankless Water Heater Error Codes
    • Navien Tankless Water Heater Error Codes
    • Norritz Tankless Error Codes
    • Rinnai Tankless Error Codes
  • FAQ
  • Blog
  • Contact Us

rinnai tankless water heater Error Codes

rinnai tankless water heater Error Code List

If you have any concerns about your own or someone else's safety, please stop troubleshooting and call SPS Plumbing immediately.
10
Ignition failure 10: Exhaust or air supply blocked. Check for obstructions in the intake and exhaust vents.
11
Ignition problem Can be caused by gas supply issues, a faulty flame rod, or improper grounding.
12
Flame failure The burner failed to ignite or stay lit. Check for gas supply, obstructions in the flue, or a dirty flame rod.
14
Thermal fuse tripped Check for airflow restrictions in the combustion chamber or heat exchanger.
15
Heat exchanger clog or faulty flame rod
16
Over temperature warning Usually caused by an airflow restriction. Check for clogs in the exhaust, heat exchanger, or combustion chamber.
25
Condensate pump trap is full or automatic circulation problem
31
Inlet water thermistor issue
32
Outgoing water temperature thermistor fault
38
Exhaust thermistor or CO sensor issue
51, 52
Inlet water temperature thermistor issues
61
Combustion fan motor failure
65
Water flow control fault
70
PC board issue
72, 73
Flame sensing device faults
79
Water detected at the bottom of the unit.
LC, LCO-LC9
Scale buildup in the heat exchanger. Requires a heat exchanger flush to clean, but can operate temporarily by pressing the On/Off button five times.

rinnai tankless water heater Error Code List

If you have any concerns about your own or someone else's safety, please stop troubleshooting and call SPS Plumbing immediately.
15
High Water Level in Neutralizer This is an issue with the condensate drain on condensing models. The drain may be blocked.
16
Inlet Thermistor Failure The cold water thermistor is not functioning correctly.
25
Outlet Thermistor Failure The hot water thermistor is not functioning correctly.
31
Fan Motor Failure The fan motor is not working properly.
32
Circuit Board Setting Error The circuit board has an improper setting.
38
Combustion Abnormality A general error for an improper air-to-fuel mixture. It can result from insufficient gas pressure or an internal issue with the combustion system.
51, 52
Neutralizer Near End of Life Indicates the neutralizer needs to be replaced.
61
Combustion Abnormality Similar to error 90, this points to a problem with air, flame, or exhaust.
65
Multi-System Communication Error Occurs in multi-system installations, indicating a communication breakdown between units.

Need Help With Troubleshooting?

We've got you covered! Call now to schedule your appoinment.
Contact
Bay Area Locations: (408) 622- 8183 Central Valley Locations: (209) 597-9107
info@spsplumbing.biz
Address
205 E Alma Ave San Jose, CA 95112 US
Working Hours
Monday 8am-5pm Tuesday 8am-5pm Wednesday 8am-5pm Thursday 8am-5pm Friday 8am-5pm Saturday Closed Sunday Closed
Follow Us
Copyright © All rights reserved.

We use cookies to enable essential functionality on our website, and analyze website traffic. By clicking Accept you consent to our use of cookies. Read about how we use cookies.

Your Cookie Settings

We use cookies to enable essential functionality on our website, and analyze website traffic. Read about how we use cookies.

Cookie Categories
Essential

These cookies are strictly necessary to provide you with services available through our websites. You cannot refuse these cookies without impacting how our websites function. You can block or delete them by changing your browser settings, as described under the heading "Managing cookies" in the Privacy and Cookies Policy.

Analytics

These cookies collect information that is used in aggregate form to help us understand how our websites are being used or how effective our marketing campaigns are.